Meet Savvy Team

Your pet business, powered by Savvy

We accelerate individual and company's businesses by providing smart IT solution and robust development.

User Focused Software

Latest Technology and Trending Design

Flexible and Adoptable Integration for Payments

Our story

Savvy was created by Ben and Lisa, with a little help from Darcey (our dog) to support businesses that share our passion for amazing service and a genuine desire to deliver the pet industry something special. We want Savvy to give you all the tools you need to be successful in business, to gain and retain your customers, to reduce your costs and increase your profits. We want to save you time, giving you your work life balance back.

Our Values

People love to buy from and support businesses they believe in. It's what makes small businesses so special.

Customer Commitment

Our aim is to empower our customers by creating a community that focuses on the user experience. We listen to our customers to ensure we are keeping it simple.

Collaboration

Our team believes in togetherness and enthusiasm, supporting all that belong to the Savvy family, both customers and employees.

We're Committed

Committed to being the best, passionate about moving forward, always improving, reaching beyond boundaries and focusing on the future.

Do you identify with us and like what we do?

Your success is our success. We are laser focussed on providing an exceptional customer experience.

Subscribe now

Meet the Savviest Team of all - Real People, Real Experience, Here for You

At Savvy, we believe that software is only as good as the people behind it. That's why our team isn't just a group of tech experts – we're former salon owners, grooming professionals, and customer care champions who truly understand your world. We're here to walk alongside you, offering support, insight, and solutions that grow your business.

Farhan

Senior Head of Technical Development

From the smallest detail to the biggest new feature, Farhan builds the designer and the developer, living in the product alongside with precision and passion, while also overseeing tech support.

Savvy Secret: Farhan never sleeps – or at least, we don't think he does! How else could he power round-the-clock support?

Louise

Senior Accounts Manager

Louise brings over five years of leadership experience from heading our Savvy Customer Support team. With a deep background in all things Savvy, she now manages our accounting team with expert precision.

Savvy Secret: Louise remembers every single account holder by name – it's her superpower!

Helen

Senior Sales Manager

An experienced multi-salon owner and groomer, Helen used Savvy to run her own businesses before retiring and taking the reins of our sales team. She's also our in-house grooming expert, sharing a wealth of business wisdom with our clients every day.

Savvy Secret: Helen has the best business-busting know-how – and it's absolutely free!

Emma

Customer Support Manager

Emma, one of our in-house groomers, is also a former salon owner who used Savvy to grow and automate her business. Now she leads our global customer support with an eye for detail and a passion for helping clients succeed.

Savvy Secret: Emma's eye for detail is unmatched – she spots what others miss!

Will

Customer Support Operative

When you reach out via chat or email, Will is often your first point of contact. Friendly, knowledgeable, and ready to help, he's your go-to for efficient support.

Savvy Secret: Will is our Savvy Pay expert – trust him to help reduce no-shows and boost your financial buffer!

Danica

Customer Support Operative (Late Shift Specialist)

Danica is our calm and capable evening support star. Her dedication and cool-headed approach ensure you get the assistance you need, whenever you need it.

Savvy Secret: Danica is cool as a cucumber – nothing fazes her. She's steady as a sunset!